Elevate Phone System.
Elevate is the cloud phone system we install and support. One business number works the same on a desk phone, a computer, a mobile or inside Microsoft Teams, with unlimited UK calling, video meetings, team chat and WhatsApp in one app. We design it around how your calls work, supply and configure the handsets, and support it long term, with everything on one F One invoice.
Get in touchOne Number, Every Device.
Your desk phone, the desktop app and the mobile app share one business number and one set of features. Calls ring wherever you are, customers only ever see the company number, and your extension follows you to any phone you sign in at.
- Desk phones and cordless handsets, pre-configured by us, plus apps for Windows, Mac, iPhone and Android on every licence.
- Unlimited UK calling on every licence, with free calls to 23 more countries on Essentials and 33 on Pro.
- Video meetings and team chat on Essentials and Pro, and WhatsApp Company Messaging as an extra on any licence.
- Microsoft Teams if that is where your team lives: Elevate calling from a tab inside Teams, with no Teams Phone licence to buy.
Three Licences, Mixed to Suit.
Licences are mixed and matched per user, so a receptionist, an engineer on the road and a sales manager each get what they need. Most of the system is the same on each, and we help you choose.
- The phone system on its own: one desk phone plus the apps, unlimited UK calling, auto attendant, hunt groups, call recording and voicemail transcription.
- No free international calls, team chat or video meetings.
- Adds team chat, video meetings for 25 and 5 GB of file storage per user.
- AI Call Recap, AI Meeting Recap and the Elevate AI Assistant included.
- Free calls to 23 more countries.
- Adds video meetings for 100, 50 GB of storage per user and up to five devices ringing at once.
- Advanced hunt groups with queues, wallboards and supervisor tools, CRM integrations and web fax.
- Free calls to 33 more countries.
WhatsApp Company Messaging can be added to any licence. Premium rate and high cost numbers are charged separately, and included calling is subject to Intermedia's fair use policy.
The Basics.
An on-site phone system is replaced by a service we manage in the cloud. Everything a business expects of a phone system is there, without a cabinet in the corner or an engineer for every change.
Make the most of on-hold time by turning it into an opportunity to promote your services. With a wide choice of professional voice artists and soundtracks, you can create polished, engaging messages that showcase your brand.
No more wasted time scrolling through contacts. With our intuitive search-and-dial feature, finding and calling customers or suppliers takes just seconds — a simple but powerful tool that many phone systems miss.
Transfer calls to colleagues, teams, or external numbers in just a few clicks. Whether you’re on a desk phone, mobile, or PC app, it’s quick, simple, and seamless every time.
Never miss a message, voicemails go straight to your email with call details and audio attachments included. Prefer to read instead of listen? Switch on voicemail transcription for added convenience.
Take full control with our simple online portal. Manage call stats, directories, user access, and recordings all in one place. Update opening hours, choose the number your customers see, route calls by schedule, and make changes on the go, all with ease.
Work smarter with custom call routing, built around the way your team operates. We’ll tailor everything to keep your business running efficiently while giving your customers a smooth, professional experience.
Handsets We Supply.
Every handset comes pre-configured by us, so it works the moment it is plugged in. Yealink desk phones from the T34W to the T88W Pro, cordless DECT handsets for people who move about, and a wireless headset for people who talk all day.
Yealink T34W.
A reliable business desk phone with a colour screen and built-in WiFi, designed for everyday call handling in offices, reception areas, and shared workspaces.
Yealink T73W.
A smart, modern desk phone with a larger colour display and built-in wireless connectivity, ideal for busy office users who need speed, clarity, and simple call control.
Yealink T74W.
A feature-rich desk phone with a clear colour screen and flexible connectivity, well suited to reception desks and office roles that handle higher call volumes.
Yealink T85W.
A professional desk phone with a large adjustable touchscreen, designed for users who manage frequent calls and want quicker access to contacts and call features.
Yealink T87W.
A high-performance touchscreen desk phone built for demanding roles, offering fast navigation, clear audio, and advanced call handling for busy environments.
Yealink T88W Pro.
A premium desk phone with a large touchscreen and advanced features, designed for power users, senior staff, and roles that rely heavily on call handling.
Cordless DECT.
Cordless handsets for teams who need to stay reachable while moving around site, delivering clear calls and reliable coverage across your workplace.
Yealink W73H.
A lightweight cordless handset ideal for everyday business use, allowing staff to answer calls on the move while maintaining clear and reliable call quality.
Yealink W59R Pro.
A rugged cordless handset built for tougher environments, suitable for warehouses, workshops, and outdoor areas where durability and reliability matter.
Yealink W56H.
A dependable cordless handset with strong battery life, designed for busy teams that share phones across shifts and need simple, consistent performance.
Yealink WH64.
A professional wireless headset designed for users who spend a large part of the day on calls, offering comfort, mobility, and clear conversations.
Built Out With the Features That Matter.
Elevate does the everyday well and then goes further. Each of these has its own page.
- Call Queues & Hunt Groups: queue calls when everyone is busy, with wallboards and supervisor tools.
- WhatsApp Company Messaging: customers message your business number and the team answers from a shared inbox.
- AI Call Recap and Sentiment & Topic Analysis: every recorded call transcribed, summarised and scored within minutes.
- Archiving: calls, voicemails, chats and meetings kept and searchable for up to ten years.
- Microsoft Teams: Elevate calling inside Teams, with no Teams Phone licence to buy.
- CRM Integration: who is calling on screen before you answer, and click to dial from the record.
- Live View: our own live call wallboard for any screen in the office.
- Voice Studio: the on-hold messages, greetings and announcements your callers hear, made by AI and managed by you.
Installed and Supported by F One.
We look at how your calls work today, design the call flow with you, supply and configure the handsets, port your numbers across and show your team how it works. Handsets, licences, integrations and support come on one F One invoice, and when something needs sorting there is one number to ring and nobody to pass it to.
Behind us is Intermedia, the company that builds Elevate and sells it through local partners like us.
Our Intermedia PartnershipLet’s Talk.
If you are considering a new phone system or want more from the one you have, we will look at how your calls work today, show you Elevate running, and give you the design and the price before anything is ordered.
Get in Touch.
